Privacy Policy

Last updated: 30 January 2026

Evolvify Hosting ("Evolvify Hosting", "we", "our", or "us") is a professional game server hosting provider offering services primarily focused on Minecraft server hosting, with additional and future support for sandbox and multiplayer titles such as Hytale and similar games.

This Privacy Policy explains how we collect, use, store, process, transfer, and protect personal information when you use our website, create an account, purchase services, or interact with our platforms.

This policy applies to users located in Australia, the United States, the United Kingdom, Canada, the European Union, and any other region where Evolvify Hosting operates.


1. INFORMATION WE COLLECT

We may collect the following types of information:

Personal information:

  • Full name
  • Email address
  • Billing and postal address
  • Country and region of residence
  • Phone number (if provided)
  • Account login credentials

Billing and financial information:

  • Invoice records
  • Transaction history
  • Payment confirmations

Payment card details are processed securely by third-party payment providers and are never stored directly on Evolvify Hosting systems.

Account and service data:

  • Purchased services
  • Game server configurations
  • Minecraft and Hytale server data
  • Support tickets and communications
  • Usage statistics and service logs
  • Backups and snapshots where applicable

Technical and log data:

  • IP addresses
  • Browser type and version
  • Operating system
  • Device identifiers
  • Access timestamps
  • Diagnostic and error logs

Analytics and tracking data:

  • Website interaction data
  • Cookies and similar technologies
  • Advertising and conversion tracking data

2. HOW WE USE YOUR INFORMATION

We use collected information to:

  • Create and manage user accounts
  • Provide, operate, and maintain hosting services
  • Provision and manage Minecraft, Hytale, and other game servers
  • Process payments, invoices, refunds, and fraud prevention
  • Provide customer support
  • Communicate service updates and administrative notices
  • Improve performance, reliability, and user experience
  • Comply with legal and regulatory obligations

3. LEGAL BASES FOR PROCESSING (GDPR / UK GDPR)

Where applicable, personal data is processed under one or more of the following bases:

  • Performance of a contract
  • Legitimate business interests
  • Compliance with legal obligations
  • User consent where required

4. DATA STORAGE, SECURITY, AND RETENTION

We implement reasonable technical and organisational safeguards to protect personal data against unauthorised access, disclosure, alteration, or destruction.

Data may be stored on servers located in Australia, the United States, the United Kingdom, Canada, or other regions required to deliver services.

Personal data is retained only for as long as necessary to fulfil service obligations, comply with legal requirements, resolve disputes, and enforce agreements.


5. INTERNATIONAL DATA TRANSFERS

By using our services, you acknowledge that your information may be transferred to and processed in countries outside your country of residence, including Australia, the United States, the United Kingdom, Canada, and the European Union.


6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Enable essential website functionality
  • Analyse website traffic
  • Measure advertising performance
  • Improve content and user experience

You may control cookie settings through your browser. Disabling cookies may impact functionality.


7. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have the right to:

  • Access personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of personal data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent where applicable

Requests can be submitted through our website.


8. CHILDREN'S PRIVACY

Our services are not directed to children under the age of 13. Account creation and billing must be completed by a parent or legal guardian where required by law.


9. THIRD-PARTY SERVICES

We use trusted third-party providers for payment processing, analytics, infrastructure, customer support, and communications. These providers receive only the data necessary to perform their services.


10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Continued use of our services constitutes acceptance of the updated policy.


11. CONTACT INFORMATION

For privacy-related questions or data requests, please contact Evolvify Hosting via our website.